The PROMs service collates, tracks and monitors PROMs data to help NHS organisations identify trends to inform best practice and reduce secondary care re-admissions.
The PROMs service enables organisations to collect patient reported outcome data (PROMs) before and after surgery.
The PROMs service collects data from patients across large cohorts using various different communication channels.
Patients complete PROMs questionnaires remotely using a communication channel of their choice. This can include SMS, the My Inhealthcare app, online or automated telephone call.