The following three facts point to a simple truth:
the way we deliver healthcare in the UK must change.
• When people fall ill, they want to feel cared for. They want to see a doctor, face to face in many cases. They don’t want to wait weeks, months or years for treatment. And they don’t want to worry about being forgotten about or falling foul of administrative error.
• Most people own smart devices and rely on them for work, leisure and everything in between. Increasingly, they expect to be able to engage with the health service in the same way, ideally from the comfort of their own homes.
• Nearly one in eight people are now awaiting operations and other NHS treatment. The backlog has grown to 6.8 million, up from 4.2 million before the pandemic. As we head into winter, those pressures will continue to bite.
Inhealthcare is working with NHS organisations across the UK to redefine healthcare with digital technologies in an inclusive way that ensures nobody is left behind.